Refund & Return Policy

Return eligibility is tied to the confirmed order record. Contact support with the order number shown after checkout so the purchased items, payment status, and shipping status can be reviewed together.

How to start a return

Contact us before sending products back. We will confirm whether the item is eligible, provide return instructions, and note whether return shipping costs apply.

Refunds

Approved refunds should be issued through the original payment provider after the returned item is received and inspected. Refund timing can vary by payment method and issuing bank.

Before launch, replace this policy with counsel-reviewed copy that names the legal entity, return address, warranty limits, and jurisdiction.